Learn how to get the most out of the Yobs! community. Find guides, tutorials, and safety tips for clients and professionals.
Trust & Payments
Does Yobs! process payments?
No. Yobs! is a software platform only — it never processes, holds, or guarantees any payment. Every payment is a private, direct agreement between you and the other person.
What does the Blue Star badge mean?
The Blue Star only verifies a professional's identity (ID and, if applicable, license documents). It does not guarantee the quality of their work or endorse them in any way.
What is a Certificate of Insurance (COI)?
A COI is proof of liability insurance. It's separate from the Blue Star — a professional can submit one from Edit Business Profile, and Yobs! may request one for certain high-risk jobs.
Does Yobs! guarantee the quality of a professional's work?
No. Yobs! connects clients and professionals but is not a contractor, employer, or insurer. Any dispute about work quality is between you and the other person directly.
Account & Safety
How do I block or report someone?
Open their profile, tap the "..." menu in the top right, and choose Block or Report. Blocking stops messages, follows, and reviews between both accounts immediately.
How do I delete my account?
Go to My Profile > Delete Account. Your profile becomes inactive right away. Some information may be kept if it's linked to another user's own records, like a shared invoice or review.
Can I download a copy of my data?
Yes. Go to My Profile > Download My Data to get a file with your profile, posts, job requests, and reviews. Message content isn't included, since a conversation also belongs to the other person.
My Account
Can I choose which notifications I get?
Yes. Go to My Profile > Notification Preferences to turn off push alerts for specific types — you'll still see everything in your Notifications inbox either way.
How does inviting friends work?
Go to My Profile > Refer a Friend to find your personal code and share link. Anyone who signs up with it will show up in your list.
For Professionals
How do I send an Estimate or Invoice to a client?
From Tools, open Estimates or Invoicing, create your document, and use the Send button to deliver it as a message to a client you search for by name.
What if no one responds to my job request?
Your request stays visible to every matching professional, and new ones who join later can still see and respond to it — there's no expiration.
How do I edit my business profile?
Go to Tools > Edit Business Profile to update your bio, service area, schedule, and verification documents.
Still need help?
Our support team is happy to help with anything not covered here.